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IC Intracom Mexico, a regional representative of a United States-based company that develops, manufactures, and distributes PC devices, accessories, and networking products under various brands. Previously, it conducted its sales through a telemarketing department, meaning orders could only be placed by phone or email. The company was growing, and after several years, the number of orders increased significantly. Intracom began seeking an opportunity to offer customers a self-service option. Therefore, they decided to create their eCommerce website. The main challenge was integrating this page with their existing ERP system.
Company
IC INTRACOM MEXICO SAPI de CV
Service provided
Virtual store and Special Developments
Year
2016
Customer review
Undoubtedly, there are several providers in the market that offer similar solutions, but the experience with Tecnofin, their personalized treatment, and the stability of their developments is what has allowed them to stand out in our portfolio of service providers since 2011.

Lic. Gabriela Padilla Aboytes
Intracom

The objective:
Registered clients can view the online catalog with prices and set up an order at any time of the day
The challenge:
Handling different options for each course, regarding location, schedules, and timetables.
The results:
Registered customers can place their orders by selecting products from the standard category, browsing manufacturers, using the search functionality, and/or by uploading an Excel list in the web store.


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Suitable for businesses seeking high customization and strategic ideas, combined with over 30 years of expertise.







